Return & Refund Policy

All prints available through this shop are produced on demand by our print fulfillment partner, and each piece is made specifically for you at the time of order. Because of this, we're unable to accept returns for buyer's remorse, sizing preference, or general dissatisfaction unrelated to a defect or shipping damage.

Damaged or Defective Prints

We stand behind the quality of every print. If your piece arrives damaged, defective, or lost in transit, we will replace it at no cost to you.

To request a replacement:

  1. Contact us within 7 days of delivery.

  2. Include your order number, a description of the issue, and clear photos of the damaged print and the packaging it arrived in.

  3. We'll review your request and, once confirmed, arrange a replacement to be produced and shipped to you as soon as possible.

Our quality guarantee does not cover dissatisfaction with image quality resulting from a low-resolution file — this does not apply to our own prints, as every image on this site is prepared and approved at full print resolution.

Returns Without a Defect

If you'd like to return a print that was not damaged and has no defect or workmanship issue, we're happy to accept it back, provided:

  • You contact us within 14 days of delivery to request a return.

  • The print is returned in its original, unused condition.

  • You cover the cost of return shipping.

Once the returned print is received and inspected, we'll process a refund to your original payment method (minus original shipping costs).

Non-Returnable Items

Because every print is custom produced for your order, we're unable to accept returns or exchanges for:

  • Change of mind after production has begun

  • Incorrect size or format selected at checkout

  • Custom or personalized orders, once production has started

Questions

If anything arrives looking less than perfect, or you're not sure whether your situation qualifies, just reach out — we'll make it right.